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Smartsupp Review

Brand popularity

4.5 - Very popular brand

eCommerce rating

3.0 - 1 e-commerce feature offered

Payment options

3.0 - 3 ratings - expand

Shipping & returns policies

1.5 - 2 ratings - expand

Coupons & discounts

0.0 - 0 ratings

Financing options

2.5 - 2 ratings - expand

Company values, ethics & policies

0.0 - 0 ratings

Customer service & brand

4.0 - 1 rating - expand

Privacy policy & data security

0.0 - 0 ratings

Loyalty, rewards & partnership programs

2.0 - 2 ratings - expand

Seasonal sales & events

0.0 - 0 ratings

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Smartsupp Review: Smartsupp Pros & Cons

Smartsupp (smartsupp.com) is a well-known live chat software store which competes against other chatbot software providers like Spiceworks, ManyChat, LiveChat, Chatzy and SysAid. Based on our in-depth Smartsupp review, when compared to its competitors, Smartsupp is a mid-range performing brand within its category. Read the full Smartsupp.com review below for more details.

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  • Ease-of-use: How easy is each store to use and set up? How easy is each provider to learn and use?
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  • Video chat options: Does each store offer video chat options? Is there video chatting on each provider?
  • Easy setup: How easy is it to set up each store? How quick can each provider be set up before using?
  • Good automation features: How good are the automation features on each store? How are each provider's automation capabilities?
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  • Free trial: Does each store have a free trial period? Can I try each provider for free?
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Smartsupp's strengths are:

Knoji has 17 Smartsupp reviews and ratings as of June 8, 2026. Knoji editors and the Knoji shopper community have reviewed Smartsupp and compared it against 540 top live chat software brands, reviewing Smartsupp based on product and store features. Knoji reviews and ranks Smartsupp.com and other live chat software providers based on how many features each offers and based on a 5-star rating scale. Based on these factors and 17 Smartsupp reviews, Smartsupp earns an overall score of 3.8 out of 5.0 points. Smartsupp offers 1 total feature. Smartsupp's review score also factors in its popularity, which is in the mid-range compared to competing .

smartsupp.com
Rated 3.8 - 17 ratings
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About Smartsupp

Smartsupp is a small to mid-size live chat software company operating the e-commerce site smartsupp.com. Smartsupp sells its products and services in the live chat software industry. Smartsupp offers discount codes and coupons to its customers occasionally. Smartsupp has a mix of reviews among shoppers on Knoji, with 17 ratings and an average rating of 2.4 stars. Smartsupp scores below average compared to other brands in the live chat software industry, providing 1 e-commerce features to better serve its customers.

Smartsupp's Review Scorecard

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